Danica Calisto
Gallente Corvan Heavy Industries Elite Trade Group
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Posted - 2009.04.12 12:01:00 -
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Edited by: Danica Calisto on 12/04/2009 12:15:08 I am starting to wonder whether legal action based around "failure to comply with terms of paid subscription content" is a thing anyone is considering atm?
I for one have been researching into this problem for a while now, and the fault mainly seems to lay with poor quality traceroutes to CCP's servers... eg. a poor telcity, godaddy (most seem to be around hong kong, or london) server causing massive amounts of dropped packets from said servers (my personal packets lost was around the 70 - 80 percent mark at one stage), amounting to dropouts ranging from seconds, to minutes, to hours depending on the users traceroute path.
Most seem to be Vista, or service pack XP users, in southern Earth areas (a few northern hemisphere as well, it seems now), most of who are on particular high end ADSL or ADSL2+ connections.
I for one, being an Australian, pay upward of $25 AU a month to play EVE, and have been throwing my dollars down the drain since NOVEMBER 08 (Yes, count it CCP... that's 5 WHOLE months!) suffering this packet loss issue, with socket disconnections now ranging between 2 to 5 minutes of game time before crash to login.
You (CCP) were able to put your efforts into releasing another fine upgrade to your servers, and yet another fine expansion pack... with the same buggy issues included? People are still complaining about issues 5 months after they originally surfaced!
I certainly hope that CCP will be recompensating those players who reported the dropouts, in some manner. I have been playing EVE faithfully since 2003, and feel somewhat jaded that my 3 VERY lengthy petitions have so far been met with "we're working on it", "ask your ISP what their problem is" or "we can't help".
We have established that it's not our ISP's! We have established that it is not your faithful subscriber's machines!
We have all heard the run-around answers before!
What exactly are we paying you for CCP?
Edit: Just thought I would add that, while typing this forum post up, my eve connection dropped twice! And not once did I even get a second of dropped connection, nor even a slight crackle, in the Ventrilo alliance chat that I was talking in the whole time! |